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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Charging speed depends on both sunlight and your power station’s maximum solar input. The panel can deliver up to 100W under ideal conditions, but the generator will only draw up to its input limit.
Yes — the included 5-in-1 cable covers nearly all common input ports used by mainstream power stations, so you usually won’t need extra adapters. The cable supports DC8020, XT60, Anderson, DC7909/8mm, and DC5521 connectors.
The ZOUPW panel is laminated with ETFE and rated IP67 for resistance to dust and water, making it well suited for camping, marine use, and overlanding. A zippered pocket helps keep the controller and cables protected from moisture.
Setup is straightforward: unfold, extend the adjustable kickstands, orient toward the sun, and plug into your station or devices. The built-in controller provides USB-C PD and USB-A outputs for charging phones, tablets, and cameras without a power station.
What’s in the box: ZOUPW 100W solar panel, 5-in-1 10 ft solar connector cable, user manual. Includes 12-month warranty and lifetime technical support. Check your generator’s input limit to estimate actual charging rate.
Q: Does this panel work in rain or snow?
A: The panel body is IP67-rated and ETFE-laminated, so it tolerates rain and splashes; protect connectors and controller in heavy immersion or prolonged snow cover.
Q: Can I charge devices directly without a power station?
A: Yes. The built-in controller includes USB-C PD and two USB-A ports for charging phones, tablets, and cameras directly.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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