Terms of service

Terms of Service

These terms apply to all orders placed at GardenLuxe. By placing an order you agree to them — but nothing here limits your statutory rights.

1. About us

GardenLuxe is an online UK retailer of patio, lawn and garden products. Contact: gardenluxe.co.uk@gmail.com.

2. Orders & acceptance

An order is accepted when we email your shipping confirmation. We may cancel and refund any order we cannot fulfil (stock or pricing error); you will always be refunded in full.

3. Prices

All prices are in pounds sterling (GBP) and include VAT where applicable. Delivery is free across the UK.

4. Delivery

Orders are dispatched within 1 business day and typically delivered in 2–4 business days. See our Shipping Policy.

5. Returns

Free 30-day returns on every order. See our Refund Policy.

6. Products

We sell genuine products sourced from reputable suppliers. Images are illustrative; minor packaging variations can occur. Always read labels and instructions before use — especially for fertilisers, plant foods and power tool parts.

7. Liability

We are responsible for foreseeable loss caused by our breach of these terms. We do not exclude liability where it would be unlawful to do so.

8. Complaints & law

Email gardenluxe.co.uk@gmail.com and we will do our best to put things right. These terms are governed by the laws of England and Wales.