Shipping policy

Shipping Policy

Free delivery on every order, across the UK. No minimum spend, no hidden charges at checkout.

Dispatch

Orders are picked and packed within 1 business day (orders placed at weekends or on bank holidays are packed the next business day). You will receive a shipping confirmation email with tracking as soon as your parcel leaves us.

Delivery times

Service	Cost	Estimated delivery
Standard UK delivery	FREE	2–4 business days after dispatch
Highlands, islands & NI	FREE	3–6 business days after dispatch

Tracking

Every order is trackable. Use the link in your shipping confirmation or see Track Your Order.

Issues

If your parcel is late, lost or arrives damaged, email gardenluxe.co.uk@gmail.com — we will resolve it with a replacement or full refund. Risk passes to you on delivery; nothing in this policy affects your statutory rights.