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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The unit’s 360° violet light is tuned to attract a wide range of flying pests and is rated to influence insect activity within roughly 1500 square feet under typical conditions. Performance varies with ambient light, competing attractants, and insect populations, but the wide-angle lamp and powerful grid help maximize coverage.
This model includes a removable, angle-adjustable solar panel plus a DC adapter port, so you can charge by sun or plug-in power. The adapter gives a full charge in about five hours, and the internal 6000mAh battery can operate the unit for many hours after dark.
Multiple mounting options make placement simple: stake it into the ground, hang it by the 2.5-foot chain, or set it on a table or countertop. The electric grid is surrounded by a molded plastic fence with 0.3-inch spacing to prevent accidental contact, and the outer cage is removable for cleaning when the power is off.
Maintenance is straightforward: always power down, unplug, and remove the outer grid and chassis to clear debris. The design avoids full disassembly, so routine cleaning takes just minutes and helps keep performance consistent.
Q: How long does the zapper run after a full charge?
A: A full charge (using the adapter) can power the unit up to about 14 hours under typical conditions.
Q: Is the zapper safe around children and pets?
A: Yes. The grid is enclosed by a 0.3-inch-spaced safety barrier that prevents fingers and paws from reaching the electric grid.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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