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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The thick, high-density cotton filling cushions pressure points across the back and legs, reducing discomfort during extended sitting or napping. A 31.8" high back section supports the shoulders and neck, so your spine stays aligned whether you’re reclining or sitting upright.
Yes—the cushion includes two sturdy side straps that secure it to most standard chaise frames, greatly reducing slipping or bunching. The 3D stitching also keeps the interior filling evenly distributed, so the pad maintains shape instead of shifting while you move.
The outer shell is woven from Oxford cloth, a tough fabric that tolerates sun exposure and light rain better than many indoor materials. For longevity, avoid leaving the cushion out in heavy rain; when needed, spot-clean the surface and roll the cushion for compact storage.
Beyond comfort and durability, practical touches like a built-in side pocket keep essentials close, while the rollable design saves space when storing or transporting the pad. These details help the cushion work for outdoor lounging and portable use alike.
Q: Will this cushion fit my standard chaise lounge?
A: Yes. At 74.4" × 22.8" it’s designed to fit about 95% of standard chaise lounges.
Q: Can I leave the cushion outside in the rain?
A: No. The Oxford cloth tolerates light moisture, but avoid heavy rain and store dry to protect the filling.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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