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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
XXPILOS 12x20 outdoor lumbar pillows are a two-piece set of water-resistant, fade-resistant cushion covers with soft PP cotton inserts designed to add style and support to patios, sofas, and benches.
These 12 x 20 inch lumbar pillows come as a pair and are made for outdoor living: durable polyester covers resist sun and stains while the vacuum-packed PP cotton inserts expand to provide comfortable support. The removable covers use a hidden, auto-locking zipper for a clean look and protected inner cushion. Small manufacturing tolerances in size are expected, and allowing the inserts a few moments to decompress delivers their intended loft.
The covers are woven from a sturdy polyester blend engineered for outdoor exposure, so colors stay vivid and fabric resists water and common stains. They’re built to reduce fading from sunlight and to tolerate brief wetting without immediate damage.
Each pillow contains a soft PP cotton insert shipped under vacuum compression; once unpacked, allow a few minutes for the fiber to expand and regain shape. The fill provides gentle lumbar support suitable for outdoor seating, couches, or bedding accents.
The removable covers unzip for cleaning and to protect the inner insert; the hidden auto-locking zipper keeps the insert secure and the exterior appearance sleek. Spot cleaning is recommended for routine care; follow fabric-safe washing instructions for deeper cleaning.
These pillows are designed for versatile placement: they enhance outdoor patios, porches and garden seating, as well as indoor sofas, benches, and beds. The contemporary patterns and multiple color options make them easy to coordinate with existing décor.
Who is this for? If you want a pair of durable, decorative lumbar pillows that combine weather-resistant performance with comfortable fill, these XXPILOS 12x20 cushions suit homeowners, renters, and hospitality settings looking to refresh seating areas quickly. They’re a practical option for anyone who needs supportive, attractive cushions that resist fading and stains while remaining easy to care for.
Q: Do the pillow covers come off for washing?
A: Yes. The covers unzip with an invisible auto-locking zipper and can be removed for cleaning per label instructions.
Q: How long until the inserts return to shape after unpacking?
A: Allow a few minutes for the vacuum-packed PP cotton inserts to decompress and regain their intended loft.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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