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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Xmatch Sauna Backrest is an S-shaped natural Canadian hemlock backrest that isolates your back from sauna heaters for safer, more comfortable sessions.
Made from premium Canadian Hemlock, this stain-free, odorless wooden backrest combines ergonomic shaping and heat-resistant construction to improve posture and comfort in dry, infrared, and barrel saunas. Its curved S profile supports the lumbar region, keeps skin away from hot surfaces, and installs instantly with no assembly required. Built to last, it resists wear and handles the high temperatures found in traditional Finnish and infrared sauna environments.
The S-shaped curve follows the natural contours of the spine to provide lumbar and upper-back support while you sit. That anatomical contour reduces the sensation of pressure points and keeps you positioned slightly away from hot bench surfaces and heaters.
Yes — the Xmatch backrest is designed for compatibility with a wide range of sauna formats, including infrared, dry Finnish, barrel, and glass saunas. Its heat-resistant hemlock wood tolerates elevated temperatures and repeated use without staining or developing odors.
The backrest supports up to 300 pounds, accommodating most adult body types with a stable, rigid feel. It ships ready to use with no assembly necessary and offers compact dimensions to fit most sauna benches while providing substantial lumbar coverage.
The backrest is crafted from natural Canadian Premium Hemlock that is stain-free and odorless, chosen specifically for its heat resistance and low reactivity to sauna conditions. No toxic coatings are applied, so it remains a natural wooden surface built to perform in repeated high-temperature use.
Who is this for? The Xmatch Sauna Backrest is intended for sauna owners who want a simple, durable way to add ergonomic lumbar support and heater separation without altering existing benches. It is ideal for households with regular sauna users, small commercial spas looking to upgrade guest comfort, and anyone who prefers a non-toxic, natural-wood accessory that withstands infrared and traditional sauna conditions.
Q: Does the Xmatch backrest require assembly?
A: No assembly is needed; it arrives ready to use and simply rests on the bench.
Q: Is the wood treated with chemicals for heat resistance?
A: No toxic coatings are applied; it is natural Canadian Hemlock chosen for heat resistance.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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