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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
XLX TURF Artificial Thatch Grass Tiki Roofing is a durable, realistic synthetic thatch roll designed to give patios, gazebos, and party displays a natural straw-roof look without the maintenance of real thatch.
Bring tropical, rustic, or seasonal styling to outdoor spaces with a weather-resistant, fire-retardant artificial thatch that installs easily and cuts to fit. The PE straw fibers mimic the shaggy texture of natural thatch while a three-layer backing provides strength, UV resistance, and a waterproof surface that lasts through changing seasons. Use it for tiki bars, wedding backdrops, Halloween hay displays, or a DIY palapa roof for your patio.
The XLX TURF thatch uses simulated straw technology to create soft, shaggy fibers that read like natural straw at a glance and in photographs. Fibers vary in length and color tone for dimension, and the overall mat keeps a loose, layered appearance so it drapes and fluffs like real thatch.
Yes — the product is built for outdoor use with a waterproof PE composition and a reinforced three-layer backing that resists UV damage and aging. It’s treated to be weatherproof and offers multi-year durability so you can keep seasonal or permanent decorations outdoors with less worry about rot or mildew.
XLX TURF thatch comes in large rolls that are easy to trim with scissors or utility knives, and its rubberized backing reduces the need for seams. Lightweight construction means one person can handle most installs, and the roll can be mounted to wood, fencing, or frames with staples, nails, or adhesive depending on the application.
This thatch roll is versatile for seasonal décor, themed parties, commercial displays, and permanent outdoor accents. It pairs well with flowers, lights, and props to build a tiki bar roof, rustic wedding backdrop, Halloween hay bale setting, or a Mexican/Hawaiian event scene in yards and hospitality venues.
If you just unpacked the roll, let the fibers relax for 3–5 days or comb them lightly with a rake to restore fluff; contacting customer service with any issues ensures quick help. Follow local regulations when using near open flames or heat sources.
Who is this for? XLX TURF Artificial Thatch Grass is aimed at DIY decorators, event planners, hospitality venues, and homeowners who want the look of natural thatch without upkeep—ideal for anyone creating themed outdoor areas, temporary event décor, or long-term rustic accents that must resist weather and aging.
Q: Is this thatch safe outdoors year-round?
A: Yes. The PE material and anti-UV backing are weatherproof and designed for multi-year outdoor use.
Q: Can I cut the roll to fit odd-shaped roofs?
A: Absolutely. The roll trims easily with a utility knife or scissors for custom shapes and edges.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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