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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
XLX TURF 4'x10' Artificial Grass Runner Rug is a waterproof, pet-safe outdoor carpet that delivers realistic greenery and low-maintenance durability for balconies, patios, decks, and indoor play spaces.
This 4-foot by 10-foot artificial grass runner recreates the look and feel of a natural lawn without mowing, fertilizing, or muddy mess. Made from non-toxic polypropylene fibers and fitted with a four-layer rubber backing that includes drainage holes, the rug is built to withstand frequent foot traffic, pet use, and outdoor exposure. It ships ready to trim to fit narrow corridors, wrap around planters, or define a patio seating area, and it’s engineered for easy cleaning so busy households keep a fresh-looking green space year-round.
The yarns are designed with varied blade heights and a multi-tone green palette to mimic living grass visually. The pile is soft enough for bare feet and children while remaining resilient under furniture and pet claws.
Yes — the product uses lead-free, odorless PP material that is safe for pets and kids. The backing includes drainage holes for quick runoff, and routine cleaning is straightforward with a hose; for pet areas, a weekly rinse is recommended to maintain hygiene.
The runner features a robust four-layer rubber backing formulated to resist cracking, delamination, and breakdown from sun and moisture. It’s assembled to remain secure under freezing or hot conditions and to allow water through rather than trapping it.
This 4'x10' runner is intentionally generous to allow customization with ordinary scissors or utility knives. It adapts easily to many locations — roll it down the hall, line a balcony, or use it as a pet zone inside; edges can be cut to fit tight corners or odd shapes.
Who is this for: This XLX TURF runner is ideal for homeowners and renters who want instant greenery without upkeep, pet owners needing a washable play or potty area, and anyone looking to soften hard outdoor surfaces with a resilient, low-maintenance carpet. It fits apartment balconies, condo patios, children's playrooms, event staging, and temporary installations where a natural-looking, safe, and easy-to-clean surface is required.
Q: Can I leave the runner outdoors year-round?
A: Yes. The waterproof backing and weather-resistant fibers are designed for continuous outdoor use, though occasional cleaning will extend appearance and performance.
Q: How do I trim the rug to fit my space?
A: Measure and mark the cut line, then trim with sharp scissors or a utility knife. Seal edges with outdoor-friendly adhesive if needed.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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