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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Designed for homeowners who need a compact, lightweight solution for trimming and pruning, the WORX WG349 combines an 8" guide bar with a telescoping pole and an adjustable head so you can reach higher branches without climbing ladders. Sold as a bare tool, this model accepts WORX 20V batteries (battery and charger sold separately), delivering a balanced mix of mobility and cutting performance for yard maintenance around trees, shrubs, and tall hedges.
The WG349 extends to a total working length of up to about 13.3 feet thanks to its telescoping pole and the added length from the bar and handle. This reach makes it practical to prune second-story limbs while remaining on the ground.
Although compact, the 8" chainsaw bar on the WG349 runs at a cutting speed designed for efficient pruning, moving the chain at about 16 feet per second. That speed helps the saw slice through small- to medium-sized limbs cleanly without bogging down in routine yard work.
Weighing around 8 pounds, the pole saw balances portability with control so you can manage extended trimming sessions with less fatigue. Maintenance is simplified with on-tool chain tensioning and automatic lubrication to keep the chain running smoothly between jobs.
The WG349 features an adjustable head with three preset cutting angles (0°, 15°, 30°) and a rotatable handle so you can position the bar for both vertical and horizontal cuts. Those adjustments make it easier to reach undersides of branches or trim close to the trunk without awkward body positioning.
Who is this for? The WORX WG349 is aimed at homeowners and property caretakers who want a user-friendly, cordless pruning tool that reduces ladder use while handling everyday trimming tasks. Because it’s a bare tool, it’s best for buyers who already own WORX 20V batteries or plan to add compatible batteries and a charger to build a modular cordless tool kit for yard work.
Q: Does the WG349 include a battery and charger?
A: No — the WG349 is sold as a bare tool. You need a compatible WORX 20V battery and charger which are offered separately.
Q: What maximum reach does the pole saw provide?
A: When fully extended, the pole saw gives about 13.3 feet of total reach for ground-level pruning.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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