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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The WORX WG384 is a 14" cordless chainsaw that runs on two interchangeable 20V PowerShare batteries to deliver 40V of brushless motor performance with auto-tensioning and auto-oiling for consistent cutting.
This battery-powered saw aims to give the cutting ability of a small gas saw while keeping the simplicity, low maintenance, and cleaner operation of cordless tools. A high-efficiency brushless motor drives a 3/8" pitch, 0.043" gauge chain at high chain speed for reliable cuts through round logs and standing timber. The package includes two 20V 2.0Ah batteries and a dual-port charger so you can swap or recharge quickly between jobs.
The WG384 uses two 20V PowerShare batteries together to produce 40V input to a brushless motor, which improves efficiency and lifespan versus brushed designs. It achieves a strong chain speed suitable for common yard tasks like limb removal, firewood prep, and storm cleanup.
This saw incorporates automatic systems to keep the bar and chain at optimal performance with minimal user adjustment. Safety components like a quick-stop chain brake provide rapid shutdown when you need to stop the chain immediately.
The WG384 is part of the WORX PowerShare ecosystem: any WORX 20V or 40V battery fits other PowerShare products. The saw comes with two 20V 2.0Ah batteries and a dual-port charger to recharge both batteries without waiting.
Routine upkeep is straightforward: keep the chain lubricated, monitor chain tension, and recharge batteries as needed. The saw’s automated tensioning and oiling reduce the hands-on maintenance compared with traditional chainsaws, but periodic inspection and bar/chain care extend service life.
Who is this for? The WORX WG384 is aimed at homeowners, property managers, and contractors who want a lightweight, low-maintenance chainsaw for routine cutting tasks without the noise, smell, and upkeep of gas models. It’s suited for those who already own WORX PowerShare batteries or want a portable cutting tool that’s easy to start and maintain for yard work, pruning, small-tree removal, and firewood preparation.
Q: Does the WG384 include batteries and a charger?
A: Yes — it ships with two 20V 2.0Ah PowerShare batteries and a dual-port charger.
Q: Can this saw cut standing trees and large logs?
A: It can cut standing trunks up to about 13" diameter and logs up to roughly 26" on the ground.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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