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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Designed for patios, porches and backyards, this 12-foot rack combines a robust powder-coated steel frame with a coated Oxford fabric cover to protect stacked firewood from rain, snow and pests. Its reinforced base and raised platform promote airflow to keep wood drier and more usable, while quick assembly hardware makes setup straightforward for homeowners and outdoor enthusiasts.
The frame is built from 1.2 mm thick steel pipes finished with a double powder-coating that shields metal from corrosion and chipping. Smooth, rounded edges minimize snags and reduce injury risk during loading and handling. The cover uses a double-layer PU/PVC coating to block moisture and UV exposure.
Yes — the VIVOHOME system raises stored logs 6.7 inches off the ground, helping air circulate beneath the pile to reduce trapped moisture and decay. The cover includes dual side vents that allow humidity to escape while still protecting against precipitation. Together these features support better seasoning of wood and cleaner burning.
The rack accommodates up to a 12-inch length and a total capacity of about 3/4 rope, supporting weights up to approximately 4,400 lb thanks to a thickened steel construction and broader one-piece metal base. The cover secures with zippers, hook-and-loop fasteners and a drawstring with buckle to keep wood tidy and shielded from pests and weather.
Yes — the package includes all necessary hardware and clear instructions for a quick build. Components like crossbars, upgraded metal bases and hex bolts reduce wobble and ensure stability once tightened. The cover is brush-cleanable and has side handles for convenient removal when you need to access wood or dry the fabric.
Who this is for: The VIVOHOME 12 ft Heavy Duty Firewood Rack is ideal for homeowners who burn wood regularly, caretakers of cabins or vacation homes, and anyone who needs a large, weather-protected storage solution. If you want to keep sizable wood supplies elevated, ventilated and shielded from the elements with minimal upkeep, this rack provides a sturdy, long-lasting option.
Q: What are the rack dimensions and weight capacity?
A: The rack is 12 ft long, supports 12-inch logs and holds roughly 3/4 rope of wood with a load capacity around 4,400 lb.
Q: Does the cover protect against rain and snow?
A: Yes. The 600D Oxford fabric with PU/PVC coating repels rain, snow and UV while vents allow moisture to escape.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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