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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Viqua S810RL is the genuine replacement ultraviolet lamp designed to restore full disinfection performance in S8Q-PA and SSM-37 water treatment systems.
If your Viqua S8Q-PA or SSM-37 system is approaching a year of continuous use, the lamp inside has likely lost intensity and needs replacement. The S810RL lamp is a factory-authorized component engineered to fit the S8Q reactor and SSM-37 assembly, ensuring your system runs within the specifications intended by Viqua. Replacing the lamp on the recommended annual schedule helps maintain the unit's ability to treat incoming water consistently.
Viqua lamps gradually diminish in UV output even if they remain illuminated; visible light can persist while germicidal performance drops. The manufacturer recommends swapping the lamp after one year of operation or when the system indicates lamp failure. Regular replacement prevents unnoticed performance losses and keeps the unit within rated parameters.
Yes — the S810RL is manufactured specifically as the OEM replacement for Viqua S8Q-PA and SSM-37 models. It matches the original lamp’s length, base, and electrical characteristics so installation is straightforward and reliable. Using an authentic Viqua lamp preserves warranty alignment and system specifications.
Installation is quick but requires care: always disconnect power and follow the system manual. Handle the lamp by its ends—avoid touching the glass with bare hands—and seat it firmly in the reactor or sleeve. After replacement, check the system indicator to confirm the lamp is recognized and operating.
Using the authentic S810RL ensures the lamp delivers the UV intensity and spectral output Viqua designed for the S8Q-PA and SSM-37 systems. Genuine parts reduce the risk of premature failure and maintain consistent treatment effectiveness over the lamp’s service interval. Non-OEM lamps may differ in output, fit, or lifespan and can compromise system reliability.
Who is this for? Homeowners and technicians using Viqua S8Q-PA or SSM-37 ultraviolet water treatment systems who want a trusted, manufacturer-approved lamp replacement. The S810RL is intended for anyone maintaining germicidal UV systems that require annual lamp changes to preserve design performance, including residential properties, small commercial sites, and service professionals who perform routine system upkeep.
Q: How often should I replace the Viqua S810RL lamp?
A: Replace the lamp every 12 months of continuous use or sooner if your system indicates lamp failure.
Q: Is the S810RL compatible with non-Viqua fixtures?
A: S810RL is made for Viqua S8Q-PA and SSM-37 systems; compatibility with other fixtures is not guaranteed.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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