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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The VIQUA QS-001 is a genuine 13-inch open-ended quartz sleeve replacement, supplied with two O-rings, engineered to protect the UV lamp and preserve performance in VH200, VH200-V, S1Q-PA, and SSM-14 Sterilight systems.
When a UV system’s quartz sleeve becomes fouled, chipped, or cloudy it reduces UV light transmission and system reliability. The QS-001 restores the original optical path and physical protection for the lamp—helping the unit operate as intended. This OEM replacement sleeve is precision-made from high-transmittance quartz and includes two O-rings for a tight, leak-resistant seal during routine maintenance.
Old or damaged sleeves scatter or block ultraviolet light, lowering the lamp’s effective output. Replacing the sleeve returns the proper clear barrier between lamp and water, which helps recover the original UV exposure and system performance.
Installation is straightforward for anyone familiar with routine UV maintenance. The QS-001 ships with two O-rings so you receive the sleeve and essential seals required to reassemble the lamp chamber without sourcing extra parts.
Regular inspection and cleaning will extend sleeve life, but replacement is recommended when buildup, scratches, or cloudiness persist after cleaning. VIQUA recommends cleaning as part of routine maintenance and replacing the sleeve approximately every 24 months for consistent operation.
The QS-001 is designed specifically for VH200, VH200-V, S1Q-PA and SSM-14 Sterilight models and restores the original fit and sealing geometry. The included O-rings ensure a snug connection between sleeve and chamber ends when installed correctly.
Who is this for: The VIQUA QS-001 is intended for homeowners, installers, and service technicians who maintain VIQUA VH200, VH200-V, S1Q-PA, or SSM-14 UV systems and need a reliable OEM-quality quartz sleeve replacement. Choose this sleeve if you want to restore optical clarity, protect the UV lamp from water contact, and keep your system operating to manufacturer guidelines. Replace the sleeve during scheduled maintenance or sooner if cleaning does not remove buildup, and use the included O-rings to ensure a proper seal.
Q: Does the QS-001 come with seals for installation?
A: Yes — the VIQUA QS-001 includes two O-rings for correct sealing and immediate installation.
Q: How often should I replace the quartz sleeve?
A: Inspect and clean regularly; VIQUA recommends replacing the sleeve approximately every 24 months.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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