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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
VIHOSE 2-piece chicken heating set combines a radiant heat panel and a stainless-steel heated water base to keep poultry warm and water thawed safely in cold weather.
Cold snaps can threaten flock health and water access—this VIHOSE bundle pairs a low-profile radiant heat panel with an adjustable stainless-steel water heater so birds stay comfortable and water stays liquid. Built from durable PVC and food-grade stainless steel, both units include thermostatic control and overheat protection for safer, energy-conscious winter use inside or in sheltered outdoor coops.
The 15 x 11 inch radiant panel warms surfaces and birds with low-wattage radiant heat rather than an open bulb. A built-in thermostat lets you set temperatures from 77°F to 200°F and automatically cuts power if the unit rises above the set point.
The heated water base uses a thick, stable bottom and stainless-steel construction that resists tipping and rust. Its adjustable thermostat keeps water liquid while preventing hot spots, and the overheat cutoff protects birds and bedding.
Yes—both pieces are designed for radiant, low-watt heat that targets animals and water rather than heating the entire coop volume. The combined 140W consumption typically uses less electricity than traditional incandescent heat lamps while delivering focused warmth.
Both units are ready to install: the panel includes mounting holes and screws and can also stand on the floor, and the water heater’s heavy base sits stably where placed. Long power cords give flexibility for outlet location; routine cleaning and occasional thermostat checks keep performance consistent.
Who is this for: Poultry keepers who need a compact, energy-aware winter solution for small to medium flocks—especially backyard chicken owners, hobby farmers, and anyone who wants safe, thermostatically controlled radiant heat and a heated water source. Avoid placing units near flammable bedding, secure the panel properly if mounted, and never leave heating equipment unattended for extended periods in unsupervised conditions.
Q: Can I leave the heaters on overnight?
A: Yes, they are designed with thermostats and overheat protection, but avoid leaving any heater unattended for extended periods and keep away from flammable materials.
Q: Will the water heater prevent freezing in very low temperatures?
A: The adjustable stainless-steel base keeps water liquid in cold weather, but extreme subzero conditions may require additional insulation or monitoring.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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