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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The reed roll balances seclusion with airflow and soft daylight: about 70% light transmission blocks direct sightlines but still lets breezes and ambient light through. It’s ideal when you want a screened area that doesn’t feel boxed in or stuffy.
The fencing is made from fully peeled natural reeds woven with cotton rope, giving a durable, natural finish suited for patios and gardens. It resists common outdoor issues like rot and minor wear, and upkeep is minimal: occasional cleaning and checking attachment points are typically all that’s required.
Installation is straightforward: the large single-roll format reduces seams and speeds up mounting on existing railings or fences. The reed panels can be trimmed with scissors or joined to other panels for wider spans, and the included black zip ties make securing it to most structures fast and tool-free.
This natural reed fence is versatile for many outdoor settings where you want privacy plus a soft, organic look. Use it on balcony railings, chain-link fences, wooden yards, restaurant patios, or vacation rental terraces to create an inviting screened area without permanent construction.
Q: Can I cut the reed fencing to fit my railing height?
A: Yes. The reeds can be trimmed with scissors or shears to match railing heights or custom openings.
Q: Does the package include everything needed for installation?
A: It includes two reed rolls, black zip ties, and instructions; no special tools are required for typical installations.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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