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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
VANCASTLE Artificial Grass Tiles are interlocking turf squares sold in a 9-pack that create an instant, low-maintenance green surface for balconies, patios, decks, and indoor spaces.
These 9-pack interlocking turf tiles from VANCASTLE give you a realistic-looking artificial lawn without the upkeep of natural grass. Each tile snaps together with others to form a continuous surface, offering a soft, UV-stable, and drainable option for outdoor or indoor use. The tiles are made from PE materials designed to withstand temperature changes and repeated foot traffic while remaining odorless and pet-friendly.
VANCASTLE turf tiles are UV stabilised and fade resistant, formulated to hold color and structural integrity after prolonged sun exposure. Their material resists deformation in varied temperatures, so they stay flat and functional through seasonal changes.
Installation is tool-free and intuitive: each tile clicks to the next via an integrated interlock system. This makes creating custom layouts quick and reversible—ideal for renters or seasonal setups.
Yes. The turf tiles use carefully selected PE materials that are odorless and non-toxic, offering a safer surface for play and pets than some lower-quality synthetics. The cushioning bottom also provides a softer surface than hard decking.
Maintenance is minimal: a rinse or light sweep removes debris and keeps pile looking fresh. The tile backing includes drainage holes to prevent water pooling and to speed drying after rain or cleaning.
Who is this for: VANCASTLE Artificial Grass Tiles are suited for homeowners, renters, apartment dwellers, and business owners who want an attractive green surface without lawn labor. They work well for balconies, rooftops, patios, play areas, temporary event flooring, and indoor accent zones where a resilient, easy-care green covering is desired. If you need a modular, weather-resistant, pet-friendly turf option that installs quickly and looks natural, these 9-pack interlocking squares are a practical choice.
Q: Can these tiles be cut to fit an odd-shaped balcony?
A: Yes. Tiles can be trimmed with a utility knife to match irregular edges and adjust the layout.
Q: How do I clean pet messes on the turf tiles?
A: Rinse solid waste with water, use mild soap if needed, and hose the area; drainage holes speed drying.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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