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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
VANCASTLE Artificial Grass Tiles are interlocking turf squares sold in a 27-pack that quickly transform balconies, patios, and decks into low-maintenance green surfaces with realistic texture.
These modular turf tiles offer the look and underfoot softness of a lawn without mowing, watering, or fertilizer. Each tile is made from UV-stabilized polyethylene fibers on a drainage-ready backing and snaps together for tool-free installation. They are built to resist fading and temperature changes, making them suitable for seasonal outdoor use as well as indoor applications where you want a natural aesthetic with easier upkeep than live grass.
The tiles feature an interlocking edge system so they click together like puzzle pieces—no glue, nails, or special tools required. A simple layout plan and a few minutes per tile lets most people cover balconies, small patios, or pop-up event spaces fast.
The VANCASTLE tiles use UV-stabilized PE fibers designed to resist fading from sun exposure and retain flexibility in changing temperatures. Their dense pile and durable backing tolerate foot traffic and common outdoor conditions, while being pet-safe and odorless.
Maintenance is minimal—periodic rinsing or sweeping keeps the turf looking fresh. The backing is perforated for drainage so water won't pool, and the tiles’ cushioning base helps hide minor subfloor imperfections.
Yes—because the tiles are modular you can create squares, rectangles, or wrap them around fixed features; trimming makes it easy to fit odd shapes. They are also suitable for indoor accent areas, rooftop gardens, or temporary event flooring where you need quick installation and removal.
Who is this for? VANCASTLE Artificial Grass Tiles are aimed at homeowners and renters who want a realistic lawn look without the upkeep, pet owners seeking a durable synthetic surface, and event or retail designers needing quick-install green flooring. They suit DIYers who prefer fast, tool-free installs and anyone wanting an all-season, low-maintenance alternative to natural turf for balconies, patios, rooftop terraces, play areas, or indoor accent zones.
Q: How do I cut these tiles to fit an odd-shaped balcony?
A: Measure and mark the tile, then trim with sharp scissors or a utility knife. Test-fit before final cutting for the best result.
Q: Are these tiles safe for pets and children?
A: Yes. They are made from non-toxic PE materials, odorless, and designed to be durable under pet and child use.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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