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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The V-MODEST 21V 12-inch brushless telescopic chainsaw is a lightweight, convertible cordless tool that switches between a pole saw and a handheld chainsaw for home yard trimming, pruning, and small log cutting.
Designed for homeowners, gardeners, and DIYers, this all-in-one electric chainsaw combines a 21V brushless motor with a 12-inch guide bar, an extendable 1.05ft pole, and two 4.0Ah batteries to deliver steady torque, longer runtime, and reduced maintenance. The unit emphasizes safety and comfort with a low 4.5lb working weight, dual safety switches, automatic oiler, and a simplified pole connection to make routine jobs quicker and less strenuous.
The brushless 21V motor provides efficient power delivery and lower internal wear than brushed alternatives, so it maintains torque while cutting thicker branches. Paired with a 12-inch guide bar, it can handle medium-sized limbs and small logs without frequent binding or stalling.
Yes — the V-MODEST model converts quickly between an extended pole configuration for overhead trimming and a compact handheld setup for ground-level pruning and log work. The multi-angle capability lets you adapt to high branches, hedges, and fallen timber without multiple tools.
The saw prioritizes ergonomics and safety: an optimized 1.05ft pole balances reach and control, the 4.5lb weight minimizes arm fatigue, and built-in safety features reduce accidental start and kickback risks. These design choices make it accessible to homeowners who prefer ladder-free pruning.
The package includes two 4.0Ah lithium batteries and a fast charger for prolonged use with minimal downtime, while automatic oiling keeps the chain and bar lubricated without frequent manual intervention. The simplified pole assembly and alloy chains are designed for easy upkeep and fewer replacement parts.
Who is this for? Homeowners, small-property keepers, orchard hobbyists, and DIY gardeners who want a single cordless solution for pruning, branch removal, and light log cutting will appreciate this model. It’s especially useful for users who prefer lightweight, ladder-free trimming and value lower upkeep and bundled batteries for extended sessions. V-MODEST backs the tool with a 12-month warranty and customer support to help with assembly or performance questions.
Q: How long do the batteries last on a single charge?
A: Runtime varies by workload, but two included 4.0Ah batteries provide extended trimming sessions and shorter downtime with quick recharging.
Q: Is the chain automatically lubricated?
A: Yes — the built-in automatic oil pump steadily lubricates the guide bar and chain while operating to reduce friction and maintenance.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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