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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
UPFOREST's 20" chainsaw bar and chain combo is a direct-fit replacement for STIHL MS311 and MS391 models, offering a lightweight guide bar and a hardened, chrome-plated saw chain engineered for improved durability and smoother cutting.
If your Stihl MS311 or MS391 needs a reliable 20-inch replacement, this UPFOREST combo pairs a low-kickback guide bar with a high-strength chain made from heat-treated German steel and Japanese chrome plating. The set is designed for hobbyists and professional users who want better wear resistance, consistent tensioning, and a sharper cutting profile without swapping to a larger machine.
Yes — the combo is manufactured to match the common specifications of the MS311 and MS391 guide bar and chain interface. Before ordering, confirm your chainsaw’s bar length mount pattern, chain pitch, and gauge to ensure exact compatibility.
The chain uses heat-treated German steel for core toughness and a punching/tempering process for stability, while Japanese chrome plating on the cutters improves wear resistance. Together these processes reduce stretch, keep cutters sharper longer, and help maintain consistent tension under load.
The 20-inch guide bar balances cutting reach with manageable control, producing less kickback than longer or more aggressive bar profiles. Its lightweight construction reduces operator fatigue, making it well-suited for extended cutting tasks or users who prefer a nimble saw setup.
Regular sharpening, proper lubrication, correct chain tension, and routine inspection of rivets and bar rails will preserve cutting performance. Replace the chain if rivet wear, bent drive links, or persistent tension issues appear; rotate or flip the bar rails occasionally to promote even wear.
Who this is for: The UPFOREST 20" Chainsaw Bar & Chain Combo is aimed at homeowners, arborists, and occasional-to-regular users of Stihl MS311 and MS391 saws who want a dependable replacement with improved durability. It's a practical choice for users who need a balance of reach and control—suitable for limb work, firewood cutting, and general property maintenance—while offering professional-grade material treatments that extend service life compared to uncoated or untreated aftermarket chains.
Q: Does this combo fit Stihl MS311 and MS391?
A: Yes, it’s made to match common MS311 and MS391 20" specifications; confirm pitch and gauge before buying.
Q: How often should I sharpen the chain?
A: Sharpen whenever cutting performance drops or after heavy use; frequent maintenance preserves cutter geometry and longevity.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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