




Couldn't load pickup availability
Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Uniflasy's 6-piece grill parts kit replaces three stainless-steel burners and three porcelain-coated heat plates to restore even heat and protect your Smoke Hollow grill's burners.
If your Smoke Hollow 6500, 6800, PS9500, PS9900, SH5000 or SH9916 is showing uneven flames, flaring, or rusted components, swapping worn burners and heat plates gets it back to reliable cooking performance. This kit includes three 18.3" x 1" stainless-steel burners and three 16.5" x 4" porcelain-steel heat plates matched to common Smoke Hollow layouts. The parts are sold as a set to simplify replacement and avoid mismatched components that can affect heat distribution.
The stainless-steel burners provide steady, even gas flow across the grill, reducing hot and cold spots so food cooks uniformly. Replacing corroded or clogged burners restores flame pattern and helps maintain the grill's original temperature performance.
Heat plates (flame tamers) sit above the burners to shield them from dripping grease, disperse heat, and convert direct flames into radiant heat. Intact heat plates help prevent oil from falling onto burners, reduce flare-ups, and promote even browning across the cooking surface.
The kit is made to fit several Smoke Hollow models (6500, 6800, PS9500, PS9900, SH5000, SH9916), but verifying measurements prevents a mismatch. Compare your current burner and heat plate lengths and mounting shapes with the dimensions provided before purchasing.
Stainless-steel burners resist corrosion better than plain steel, while porcelain-coated heat plates offer surface protection that simplifies cleaning. Regular cleaning of grease and periodic inspection for blockages will extend service life and maintain safe operation.
Who is this for: This Uniflasy 6-piece replacement kit is intended for Smoke Hollow owners who need a direct-fit repair to restore original heat distribution and burner protection. It's ideal for weekend grillers, homeowners performing routine maintenance, or anyone replacing corroded burners and flaking heat plates to extend the life and performance of their compatible Smoke Hollow grill models.
Q: Do these parts fit my Smoke Hollow PS9900 or PS9500?
A: Yes, the kit is compatible with PS9900 and PS9500 plus 6500, 6800, SH5000, and SH9916—confirm by matching the listed dimensions first.
Q: How often should I replace the burners and heat plates?
A: Replace when you see rust, clogged burner ports, or flaking heat plates; annual inspection is recommended for frequent grillers.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
