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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Underhill Big Gulp Pro is a heavy-duty siphon suction pump that delivers large-volume, smooth hand pumping for fast water transfer and removal in dirty or clean conditions.
Built to stand up to tough field work, the Big Gulp Pro combines a virtually unbreakable polycarbonate body, a long 36-inch suction tube, and a 72-inch outlet hose so you can extract water from deep valve boxes, sprinklers, boats, spas, and many other wet locations. Its removable design and patented MudGuard system let it handle gritty, sediment-filled fluids without fouling the working parts, while the aircraft-grade shaft and padded handle keep each stroke efficient and comfortable.
The Big Gulp Pro is engineered for high displacement: a long clear pump cylinder and precise internal seals create large-volume intake and output on every stroke. The design emphasizes smooth action so operators can work longer without excessive fatigue.
Yes—the Big Gulp Pro includes a patented MudGuard system that keeps sand, silt and debris away from the pump's internal moving parts. Because the pump disassembles easily, trapped material can be removed quickly to restore full performance in the field.
Underhill designed this model with tough, work-ready materials: impact-resistant polycarbonate for the body and a corrosion-resistant aluminum pump shaft. Those choices reduce cracking and bending commonly seen with lighter, consumer-grade hand pumps.
Weighing light enough to carry but built to last, the pump stores easily and can be returned to service quickly when needed. Replacement parts are available from Underhill so teams can perform field repairs rather than replace the entire unit.
Who this is for: The Underhill Big Gulp Pro is aimed at groundskeepers, landscapers, irrigation technicians, plumbers, marine owners, and facilities staff who need a reliable, high-volume hand pump for removing water and other fluids in dirty environments. If you require a portable, serviceable pump that keeps sediment out of critical components and delivers strong per-stroke flow, this model is designed to meet those needs.
Q: How deep can the pump draw water from?
A: The 36-inch suction tube reaches deep valve boxes and recessed areas for most landscaping or marine needs.
Q: Are replacement parts available?
A: Yes. Underhill offers serviceable replacement parts so you can repair the pump and avoid full replacement.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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