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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Turning Hearts QR Memorial Medallion is a weather-resistant 2" aluminum plaque engraved with a scannable QR code that links to a personalized online tribute page for a loved one.
Keep memories accessible at the gravesite and online with an easy-to-install memorial medallion. Each order includes two 2" aluminum medallions, two double-sided 3M adhesives, and a free online profile where you can add unlimited photos, videos, documents, and biographical details. The code directs visitors to a dedicated tribute webpage so family and future generations can discover stories, timelines, and media tied to the person being honored.
Setting up a tribute page is straightforward and guided from the moment you scan the QR medallion. The scan opens a registration interface where you create the profile, upload photos and videos, and enter life details; no technical skills are required.
The medallion is crafted from aluminum and designed for long-term outdoor use; it resists common weather exposure while keeping the QR engraving readable. Each kit includes strong double-sided 3M adhesive for secure mounting on stone, metal, or other headstone materials.
The accompanying online profile accepts unlimited media and text, letting you preserve biographies, timelines, obituaries, audio clips, and family photos. You control visibility and sharing options so the tribute can be public for genealogy or private for family-only remembrance.
Each medallion purchase includes a free online profile and a lifetime warranty to cover defects or replacement needs. Customer support is available to help with scanning, profile setup, or replacement medallions so you can maintain the memorial without worry.
Who this is for: Families, genealogists, funeral planners, and anyone who wants a lasting, shareable way to honor a deceased loved one will find this memorial medallion useful. It suits people preserving ancestor histories, those who want a tangible gravesite marker linked to rich digital content, and gift-givers seeking a meaningful bereavement present that helps stories endure for future generations.
Q: How many medallions come with one order?
A: Each order includes two 2" aluminum medallions, plus two double-sided 3M adhesive pads.
Q: Can I upload more photos later to the memorial page?
A: Yes. The free online profile accepts unlimited photos, videos, and documents that you can add anytime.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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