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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The ChemBag centralizes all treatment and cleaning items in one spot so you don’t hunt for bottles or scatter supplies across the yard. That saves time during weekly maintenance and when topping up chemicals after heavy use.
Yes — the bag uses marine-grade fabric and heavy-duty hardware to resist moisture, UV exposure, and rough handling. That helps extend the life of both the bag and the items stored inside compared with loose bottles left on deck.
The ChemBag was engineered with flexible compartments and modular walls to accommodate a wide range of bottle shapes and sizes. From standard chlorines and bromine jugs to scum absorbers and skimmer nets, most common brands and accessories will fit neatly.
The compact dimensions and sturdy handle make the ChemBag easy to carry from garage or shed to the spa. It’s lightweight when empty yet robust enough to support a full load of chemicals and tools without sagging or tipping.
Q: Does the ChemBag fit 5 lb chemical jugs?
A: Yes. The modular interior is designed to hold common 5 lb jugs upright alongside standard bottles.
Q: Is the bag weather resistant for outdoor storage?
A: The marine-grade fabric and heavy-duty hardware resist light rain, splashes, and UV exposure for outdoor use.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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