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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
If you're replacing corrosive rock salt or looking for a safer alternative around pets and sidewalks, Trusted Tracks delivers a premium, additive-free magnesium chloride formula that works in extreme cold. The bag includes a scoop for measured application and is formulated without dyes or harsh chemicals so it minimizes damage to concrete, metal, and vegetation compared with traditional chlorides.
Trusted Tracks uses pure magnesium chloride, which remains active far below freezing so it continues to break the bond between ice and pavement. It’s rated to work effectively down to -35°F, making it suitable for very cold climates where other melts fail.
This ice melt contains only pure magnesium chloride with no added coloring, anti-caking chemicals, or corrosive ingredients. Magnesium chloride is less aggressive on paw pads and concrete than sodium chloride, reducing irritation and surface scaling when used as directed.
Apply early—ideally at the start of a snowfall or when ice first forms—to prevent bonding and speed removal. Use the included scoop to spread an even layer; for heavy ice, apply then break up slush and reapply as needed.
Magnesium chloride is less damaging than many traditional salts but no ice melt is entirely risk-free. To protect sensitive landscaping and finishes, avoid piling granules directly on plants and sweep excess off vehicle surfaces and patios after ice has melted.
Who is this product for? Trusted Tracks Pet Safe Ice Melt is ideal for homeowners, pet owners, property managers, and anyone who needs a reliable, low-corrosion ice melter that performs in severe cold. Choose this product if you want a simple-to-use 25 lb bag with a scoop, a clean formula free of dyes and additives, and an ice melt engineered to protect concrete and reduce paw irritation compared with traditional rock salt.
Q: Is Trusted Tracks safe to use around pets?
A: Yes. It’s a pure magnesium chloride formula without dyes or corrosive additives, designed to be gentler on paws when used as directed.
Q: Can I use this on concrete and driveways?
A: Yes. It’s non-corrosive and safe for concrete when applied properly, but avoid over-application and sweep up excess granules.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
Join the list and we will email you code WELCOME10 — plus honest seasonal picks for the garden. No spam, ever.
