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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
ToyHotels Shepherd Hooks are a 2-pack of 62-inch outdoor hanging poles with a five-prong ground base, built to display bird feeders, lanterns, hanging plants and decor while resisting weather and simplifying installation.
These 62-inch shepherd's hooks give your yard a quick vertical accent so you can hang hummingbird feeders, bird feeders, lanterns or baskets without drilling, complicated hardware, or constant re-anchoring. Constructed for outdoor use and offered as a two-pack, each pole includes a five-prong stake for stable ground anchoring and a sleeker top hook to hold lightweight items. The set is designed to balance ease of use, visual appeal and season-long outdoor performance.
The five-prong base spreads load and resists twisting when birds land or wind picks up. That wider footprint is far more stable than a single-stake design and reduces wobble in soft soil.
Installation requires no tools: press or tap the pronged base into the soil and hang your items. Routine upkeep is minimal — wipe clean and check connections seasonally to maintain appearance and function.
They’re multipurpose supports intended for a range of lightweight outdoor items. Use them to add layers and height to your landscape design, brighten evenings with lanterns or create a pollinator-friendly spot with flowering baskets.
These hooks are crafted with outdoor conditions in mind and have a finish intended to help them withstand rain and sun. While robust for everyday use, periodic checks for wear and re-securing in loose soil are recommended after storms or freezes.
Who is this for: This two-pack is ideal for homeowners, gardeners and gift-givers who want an effortless way to add vertical interest and practical hanging points to small yards, patios and garden beds. It’s also a thoughtful present for birdwatching enthusiasts, parents who want a simple setup for backyard feeders, or anyone who prefers an easy, tool-free installation for seasonal decor and plants.
Q: Do these shepherd hooks need tools to install?
A: No tools are required; simply press or tap the five-prong base into soil or mulch for immediate use.
Q: Can the poles hold heavy feeders or baskets?
A: They support lightweight feeders, baskets and lanterns; avoid overloading to preserve stability and finish.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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