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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Timo 24" x 36" indoor door mat is a low-profile, machine-washable entrance rug with a non-slip rubber backing that traps dirt and absorbs moisture to protect floors.
This front-door rug from Timo blends practical performance with a simple, modern look designed for high-traffic entryways. Constructed with a dense polypropylene surface and 100% TPR/rubber anti-skid backing, the mat is built to scrape debris, wick away water, and stay put on smooth, dry floors. It’s lightweight for easy washing yet sturdy enough to handle daily use in homes with kids, pets, and constant foot traffic.
The woven polypropylene face scrubs off grit and funnels moisture into the mat so that shoes shed debris before reaching your floors. Its quick-drying fibers resist saturation while the low pile prevents tracking and keeps door operation smooth.
Timo uses a full-coverage rubber backing that grips clean, dry, smooth surfaces to reduce slip and movement. The backing also provides a moisture barrier so liquid won’t seep through onto flooring—while reinforced overlocked edges prevent curling and fraying over time.
You can refresh the mat with quick, hands-free methods or a more thorough machine wash depending on soil level. Routine care is simple—vacuum or shake out debris, rinse with a hose for heavier dirt, or launder on cold and air-dry for deep cleaning.
The mat’s size and low profile make it versatile for many entry and high-traffic zones. Use it inside front or back doors, in hallways, before sinks, in laundry rooms, or at patio thresholds to limit dirt migration throughout the house.
Who is this for: The Timo 24" x 36" indoor door mat is aimed at homeowners and renters who want a practical, low-maintenance solution to protect floors and reduce cleaning time. It’s a good fit for busy households, pet owners, and anyone who needs a reliable, machine-washable mat that blends into contemporary décor while resisting daily wear. Note: place the mat on clean, dry, smooth floors for best grip and allow up to 2–3 days for creases from shipping to relax completely.
Q: Is the Timo doormat machine washable?
A: Yes. Machine wash cold and air dry. Avoid hot water to preserve fibers and backing.
Q: Can I use this mat outdoors?
A: It’s designed for indoor use on clean, dry, smooth floors; outdoor exposure can shorten its lifespan.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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