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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Designed to simplify outdoor fires, each TIKI Wood Pellet Pack uses real wood pellets made from upcycled sawdust sourced in Wisconsin. One match is all it takes to ignite a consistent, easy-to-manage fire in under five minutes, with minimal ash and low odor. These single-use packs are sized for predictable performance in TIKI smokeless fire pits but also work well for general patio heating and campsite use when you want a clean, controllable flame.
Each pre-measured pack is engineered to ignite quickly and sustain a steady flame for roughly 30 minutes when used in recommended conditions. Because the packs are consistent in size and composition, you can plan burn time precisely and combine packs for extended warmth.
TIKI pellets are made from compacted sawdust that yields a low-smoke, low-odor flame and generates minimal ash compared with unseasoned wood. Their dense composition and controlled burn conditions reduce visible smoke, making them a good match for smokeless fire pit designs.
The TIKI Wood Pellet Pack is built for convenience and predictable results—just place a pack in a compatible fire pit, light it, and enjoy. The single-use, pre-measured packets remove the guesswork of fuel amounts, and their quick ignition helps you get a fire going fast without handling loose fuel.
TIKI pellets are crafted from upcycled sawdust pressed into compact fuel packets, supporting waste reduction and sustainable material reuse. They are manufactured in the USA, with local sourcing from Wisconsin, providing traceable origins and consistent quality control.
Who this is for: The TIKI Wood Pellet Pack is ideal for homeowners with smokeless fire pits, patio hosts who want clean, predictable flames, campers seeking portable fuel, and anyone who prefers fast, low-maintenance fire starts. If you value consistent burn times, minimal cleanup, and a quick-start solution for outdoor heating or ambiance, these pre-measured packs make lighting and managing a fire simpler and more reliable.
Q: How many packs are included and total burn time?
A: This product includes four pre-measured packs, offering about 30 minutes per pack, roughly two hours total when used sequentially.
Q: Can I use these pellets in non-TIKI fire pits?
A: Yes. They work in many smokeless and traditional outdoor fire pits, though burn time and smoke may vary by pit design.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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