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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The domed screen sits over your fire to block sparks, stray embers, and ash from scattering, keeping the surrounding area neater and lowering fire risk. Its 304 stainless-steel construction resists heat and corrosion so it stays functional season after season.
The 33-inch poker provides reach and leverage to safely lift and hang the screen on the fire pit rim, move logs, and reposition burning wood without bending over the flames. It also includes a comfortable, grippable handle and a built-in bottle opener for added convenience around the fire.
Yes — the screen and poker are tailored to the TIKI Reunion model. The screen measures 22.1" diameter and 9.9" height so it seats neatly on the pit lip, while the poker’s length is optimized for easy lifting or hanging of the lid without removing it completely.
The screen uses upgraded 304 stainless steel for longevity and resistance to the elements; the poker combines stainless-steel handle components with high-temperature painted steel for structural strength. Both parts are simple to clean—brush away ash and wipe down after cooling—and store compactly between uses.
Q: Is this screen compatible with all TIKI Reunion fire pit models?
A: Yes. The screen is custom-sized (22.1" diameter x 9.9" height) to fit TIKI Reunion smokeless fire pits.
Q: Can I use the poker while the screen is on the pit?
A: Yes. The 33" poker lets you hang the lid on the rim and adjust wood without fully removing the screen.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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