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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The deflector redirects and concentrates radiant heat from the fire toward people seated around the pit, improving perceived warmth without altering your firewood or fuel choices. Its reflective stainless surface sends more heat outward, helping you enjoy the fire longer on cool evenings.
Yes — the heat deflector is designed with access in mind so you can add Wood Packs or logs through its opening without removing the screen or other accessories. That makes tending the fire quicker and safer, keeping sparks contained as you feed the blaze.
The deflector works together with the included lower screen to act as a spark protector and ember guard. While no accessory makes a fire pit completely risk-free, this combination significantly reduces glowing debris escaping the pit and helps keep nearby surfaces safer.
The design supports compact nesting: the screen, deflector, and poker stack neatly and fit under the weather-proof tabletop cover sold for TIKI fire pits. A quick wipe and occasional stainless-steel cleaner keep the deflector looking good season after season.
Q: Will this fit my TIKI Patio or Social Fire Pit?
A: Yes. The deflector is sized for TIKI Patio and Social Fire Pits and measures 13.78" by 13.78" by 3.54".
Q: Is the deflector easy to clean?
A: Yes. Wipe with a cloth and mild cleaner; use stainless-steel products for tougher discoloration.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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