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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The chime uses aluminum tubes and small bells to produce crisp, clear tones that vary with wind strength. Aluminum creates brighter, more sustained notes than many metals, and the lightweight bells add higher-pitched accents that make the overall sound lively without being overpowering.
The wind chime is made from metal components with an antique bronze coating and connected using nylon rope for flexibility and strength. The hollow-cut horse figures are lightweight to allow motion, while the aluminum tubes deliver the audible character; the overall assembly is designed for durability in typical outdoor conditions.
The horse motif carries symbolic meanings like freedom, strength, and grace, which many people associate with remembrance or celebration. Its artisanal look and meaningful imagery make it appropriate as a birthday, housewarming, memorial, or holiday gift, especially for horse lovers and gardeners.
Installation is simple: hang from a sturdy hook or bracket using the included S-shaped hook and choose a spot where it can catch light breezes without striking structures. For long life, place it under partial shelter in harsh climates or remove it during severe weather; occasional wiping with a soft cloth will keep the finish looking its best.
Q: Can I leave this wind chime outside year-round?
A: Yes; it’s made with weather-resistant metal and nylon cord, but bring it indoors during severe weather to prolong finish and hardware life.
Q: Does it come ready to hang?
A: Yes; it includes an S-shaped hook and top cover and arrives assembled for immediate hanging.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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