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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
If you grow Monsteras, philodendrons, or other climbing aroids and want a tidy, durable support that encourages larger leaves and stronger aerial roots, the THICCLY V3 GrowPole Large gives you a modular, plant-friendly framework. The front-opening D-shape design makes it easy to attach stems and remove them later without damaging roots, and the PET construction resists cracking in humid environments where cheaper poles often fail.
The V3 front-opening design unclips so you can open the pole and position stems or ribbon roots without wrestling the plant through a closed tube. That access also makes seasonal propagation, root checks, and training simpler and safer for delicate vines. The D-shape presents a flat surface for stems while retaining internal humidity for aerial root development.
THICCLY uses PET material chosen for long-term resilience in warm, humid conditions—tested in tropical environments for over four years. Unlike lower-cost PP poles that can crack and degrade, PET maintains structure and performance while remaining recyclable. The result is a minimalist, greenhouse-friendly support that lasts and is safe to reuse.
The GrowPole V3 sections click together with a secure stackable lock—no cable ties or complicated tools required—so you can increase height as stems reach upward. Because each segment is clear and removable, you can monitor root attachment and reconfigure supports for multiple stems. The kit comes as five pieces that combine to accommodate a range of aroid sizes.
The D-shape and retained humidity create an inviting surface for aerial roots to anchor, which helps climbing plants stabilize and allocate energy toward leaf expansion rather than constant self-support. By keeping stems close to a moist core, THICCLY poles promote natural climbing behavior without intrusive ties. The sturdy construction delivers reliable upright support as vines develop larger leaves.
Who is this for: The THICCLY V3 GrowPole Large 5-piece set is ideal for indoor gardeners who cultivate medium to large climbing aroids and want a reusable, inspection-friendly support system. It suits hobby growers, plant influencers, and small greenhouse operators who need durable, adaptable poles that resist humid conditions and make training or propagation straightforward.
Q: How tall does the 5-piece V3 GrowPole assemble to?
A: Assembled height depends on segment length; the five-piece set creates a tall, expandable support suitable for medium-to-large houseplants.
Q: Can I use real moss or coir inside these PET poles?
A: Yes. The pole accepts moss, coir, or similar substrates to retain moisture and encourage aerial root attachment.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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