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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
THICCLY V2 GrowPole Medium is a stackable, D-shape PET moss pole system that locks together to support climbing houseplants while preserving moisture and encouraging aerial roots.
Give climbing aroids stable vertical structure without messy ties or frequent replacements. The V2 GrowPole improves on the original with larger pass-through holes for roots and an easy click-lock stackable design so the pole grows as your plant does. Made from recyclable PET plastic, these medium-sized poles come in a five-piece kit ideal for Monstera, Philodendron, and other vining houseplants.
The D-shape design provides a broad, flat surface for aerial roots to attach while the moisture-retaining backing keeps humidity near the root zone. This encourages fuller attachment and steadier upward growth compared with thin stakes.
V2 adds enlarged root-pass holes and a reinforced PET construction that resists cracking in hot, humid environments. The click-lock tower system eliminates cable ties, giving a clean look and simpler maintenance for indoor growers.
Assembly is tool-free: click sections together, position the bottom in the pot, and guide aerial roots toward the pole. Periodically mist the pole and check root progress through the clear sections; remove or reposition pieces as your plant climbs.
The V2 GrowPoles are molded from 100% recyclable PET, chosen for long-term strength in humid climates where PP poles often fail. THICCLY ships pieces flat-packed and removes loose plastic cut-outs and films to reduce waste and household hazards.
Who is this for? THICCLY V2 GrowPole Medium 5 Pcs suits indoor gardeners who want a professional-looking, low-maintenance support for climbing aroids and vining plants. It's ideal for hobbyists, plant influencers, or anyone upgrading from flimsy stakes—especially those growing Monstera, Philodendron, Scindapsus, and similar species that produce aerial roots and larger leaves. Choose this kit if you want a customizable height, visible root monitoring, and a durable, recyclable support that keeps plants oriented for healthier vertical development.
Q: Can I use V2 GrowPole for cuttings and propagation?
A: Yes. The enlarged holes let roots pass into the substrate and make removing or propagating cuttings easier without damaging roots.
Q: Are these poles safe for humid environments?
A: Yes. Made from durable PET and field-tested in tropical conditions, they resist cracking and last longer than typical PP poles.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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