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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
THICCLY V2 GrowPole Large is a stackable, D-shaped moss pole system that locks together to support climbing plants while holding moisture for healthier aerial roots.
Designed for indoor growers who want stronger, larger-leafed aroids and climbing houseplants, the V2 GrowPole combines a rigid PET backbone with moisture-retentive surfaces and enlarged access ports so roots can penetrate into substrate or attach naturally. This five-piece kit assembles quickly with a click-lock mechanism—no cable ties—and its closed-back, D-shaped profile stabilizes plants while maintaining a discreet, modern greenhouse look.
The D-shape pole gives plants a broad, moisture-holding face to latch onto while keeping a flat rear that fits snugly against pots. As vines attach, aerial roots find the pole’s larger holes and moist surface, encouraging vertical growth and sturdier leaf development without frequent adjustments.
Unlike fragile foam or thin PP poles, the V2 uses durable PET and a reinforced shape for long-term support. The improved hole sizing simplifies propagation and root insertion, and the click-lock stacking eliminates the need for external ties or adhesives.
Soak or moisten the pole surface periodically to maintain humidity for aerial roots, then encourage attachment by gently guiding roots into the larger holes. Clean the pole if algae or debris accumulate, and extend by stacking additional pieces as your plant grows taller.
The poles are molded from 100% recyclable PET and shipped flat-packed to minimize carbon footprint. THICCLY removes small plastic cut-outs and film before shipping to reduce choking hazards for curious pets and children.
Who is this for: The THICCLY V2 GrowPole Large 5-piece kit suits hobbyists and serious indoor gardeners who cultivate climbing aroids like Monstera, Philodendron, Scindapsus, and Hoya, and who want a long-lasting, adjustable support that promotes vertical growth without unsightly cable ties. It’s also a good choice for plant influencers, retailers, and greenhouse users seeking a professional, minimalist support that’s easy to expand and maintain.
Q: Can I cut or trim the V2 GrowPole to fit small pots?
A: Yes. The PET sections can be trimmed with sharp shears to fit smaller pots; ensure edges are smooth before use.
Q: How often should I wet the pole to keep roots healthy?
A: Moisten the pole every 1–2 weeks or when it feels dry; frequency depends on indoor humidity and plant needs.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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