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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
ThermoMate's 3000W carbon-fiber infrared heater delivers instant, focused warmth for patios, garages, and small commercial outdoor spaces.
Built for breeze-prone environments, this 240V infrared unit uses a carbon fiber element to warm people and objects directly instead of heating the air. With ETL certification and an IP65 waterproof rating, the ThermoMate heater is designed for year-round outdoor or semi-enclosed use. It comes with a handheld remote, three power settings, and a heavy-duty NEMA6-15P AC plug for safe, reliable performance.
Because the heater uses an infrared carbon fiber element, you’ll notice warmth almost immediately — no long preheat time. Infrared rays reach skin and surfaces directly, so the sensation of heat appears much faster than convection heaters.
The full 3000W output is sized to provide comfortable radiant coverage for roughly 100 sq.ft outdoors or up to 130 sq.ft in an enclosed area. For best results install it at or above the recommended minimum mounting height to create an even heat footprint.
Yes — the ThermoMate includes a remote control with three selectable power levels: 1000W, 2000W, and 3000W. These stepped settings let you balance comfort and energy use without climbing up to the unit.
The heater is ETL certified and rated IP65 for water resistance, making it suitable for covered patios, terraces, and other outdoor installations where occasional moisture or splashes are possible. The supplied 5.6 ft power cable and NEMA6-15P plug meet heavy-duty outdoor electrical needs.
Who is this for? The ThermoMate infrared heater fits homeowners, restaurateurs, event hosts, and small workshop owners who need immediate, focused warmth without heating entire volumes of air. It's ideal for covered patios, deck seating, garage work areas, and outdoor dining where wind or drafts make conventional heaters inefficient. If you want quick radiant comfort, remote convenience, and a weatherproof design that meets certification standards, this heater is a practical choice.
Q: Is the ThermoMate heater safe to use outdoors?
A: Yes. It is ETL certified and IP65 rated for dust and water resistance, suitable for covered outdoor and semi-enclosed spaces.
Q: Does the unit require any warm-up time?
A: No. The carbon fiber infrared element provides near-instant radiant heat with virtually no preheat delay.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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