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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The ThermoMate Infrared Outdoor Patio Heater is a hardwired 4500W carbon-fiber heater that delivers near-instant, directional warmth for patios, decks, garages, and covered outdoor spaces.
Whether you want to extend outdoor evenings or heat a covered workspace, this ThermoMate unit uses a carbon fiber heating tube and infrared technology to warm people and solid surfaces quickly without fighting wind. Built for permanent installation on a wall or ceiling, the heater offers three power settings, a remote with a 24-hour programmable timer, and safety features suitable for semi-exposed environments.
You’ll notice heat in about three seconds because the carbon fiber element emits infrared energy almost immediately. The heater focuses energy on objects and people rather than heating air, so perceived warmth is faster and more efficient on breezy evenings.
This 4500W model is rated to cover roughly 170–200 sq ft when mounted at the manufacturer’s recommended height, making it suitable for small to medium patios or garage zones. It must be hardwired to a dedicated 240V circuit, and the included bracket provides adjustable angles to aim heat where it’s needed.
The heater comes with a full-function remote that selects between three power levels and programs a 24-hour timer, so you can automate run times or select lower outputs for milder conditions. This makes it easy to balance comfort and energy use without needing to access a mounted unit directly.
The ThermoMate heater includes built-in overheating protection and an IP54 rating for protection against splashes and dust, suitable for covered outdoor environments. The manufacturer provides a one-year service policy for the unit, and the fixed installation reduces the risk of accidental tipping or displacement.
Who is this for: The ThermoMate Infrared Outdoor Patio Heater is designed for homeowners, restaurateurs, and tradespeople who want reliable, directional heat in covered outdoor or semi-enclosed spaces. It’s ideal if you need quick warmth for social areas, a mounted solution that saves floor space, and precise control with a remote and timer. Note: installation requires a qualified electrician to hardwire the unit to a dedicated 240V circuit.
Q: Does the heater need professional installation?
A: Yes. This unit must be hardwired to a dedicated 240V circuit and should be installed by a qualified electrician.
Q: Can it be used in light rain or fully outdoors?
A: It has an IP54 rating suitable for semi-exposed or covered spaces, but avoid installing in fully open, unprotected locations.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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