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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Designed for ornamental ponds, the ClearVac combines a 1600W motor, a dual-chamber reservoir, and an auto-discharge feature to speed cleanup and reduce interruption. It includes five rigid extension tubes, a 13-foot cord, and four specialized nozzles so you can reach corners, gravel beds, and shallow edges without dismantling equipment or emptying the pond. The unit's steady suction and attachments let you remove muck and small debris while keeping aquatic life safe.
The ClearVac suctions sludge and debris directly from the water and temporarily stores it in an internal reservoir that can be emptied automatically or manually. This keeps the pond water in place and preserves the biological balance, so you don’t need to stop maintenance to drain and refill.
The ClearVac ships with four nozzles tailored to common pond conditions: a gravel nozzle for rock beds, a string-algae nozzle for filamentous growth, a narrow nozzle for crevices, and a wide nozzle for open areas. Swapping tips lets you target different surfaces and debris types for faster, gentler cleaning.
ClearVac is built for controlled, continuous suction that minimizes disturbance to fish and plant life. Its steady removal of organic waste reduces harmful buildup without abrupt water changes, helping you maintain a healthier pond environment.
The ClearVac is designed for straightforward setup and maneuvering: snap on the extensions and chosen nozzle, plug in the 13-foot cord, and begin cleaning. The dual reservoir and auto-discharge reduce wait times, and routine maintenance is limited to emptying the collection chamber and rinsing attachments.
Who is this for? The Pond Guy ClearVac suits pond owners who want a faster, safer way to clear sludge, algae, and small debris from decorative ponds without draining them. It's ideal for hobbyists with gravel or rock-bottom ponds, koi keepers who prefer minimal disruption, and anyone who wants to shorten routine maintenance time with a tool built for targeted cleaning.
Q: Can I use the ClearVac with koi and other fish in the pond?
A: Yes. The ClearVac’s controlled suction is designed to remove muck without draining, minimizing stress to koi and most pond fish.
Q: What size debris can the ClearVac handle?
A: It removes solids up to about 3/8 inch, including small leaves, algae clumps, and fine pond muck.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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