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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The built-in bottom reservoir holds water below the root zone and feeds moisture upward by capillary action, which helps maintain more consistent soil moisture than surface-only watering. The side water inlet makes refilling easy without disturbing plants, and the reservoir reduces the risk of underwatering between sessions.
Yes — the trellis is height-adjustable and designed to be used as separate rings or stacked together as a single tall cage. You can assemble the system in one to four layers to match early seedlings through full-grown tomato vines, giving staged support as plants develop.
TESSTSY engineered this planter box with a tool-free buckle design so you can snap pieces together quickly and disassemble them for winter storage. Durable material and a stable connection system keep the structure steady without additional hardware, while the reservoir and vertical support reduce daily maintenance tasks.
The planters are versatile for outdoor patios, balconies, decks, or indoor sunrooms where climbing plants need structure and consistent moisture. Their size and self-watering feature are particularly suitable for heavy-feeding vegetables and vining ornamentals that benefit from vertical space.
Q: How often do I need to refill the reservoir?
A: Refill frequency depends on plant size and weather; typically every few days to two weeks in moderate conditions.
Q: Can I use potting mix in these planter boxes?
A: Yes. Use a quality potting mix with good drainage; the reservoir will keep moisture consistent from below.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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