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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The design spreads weight across four stacked plates to create a low, stable footprint beneath your umbrella. Filling each plate with wet sand raises the overall mass to resist tipping and shifting from gusts.
Yes—the Tangkula base is built for straightforward setup and later relocation. Each plate has a pour spout that prevents spills while filling and a molded handle for lifting one section at a time.
Manufactured from weather-resistant PE using an advanced blow-molding process, the base resists fading, cracking, and general UV degradation. The textured black finish is low-maintenance—wipe clean as needed and store plates dry in winter to prolong life.
The assembled footprint is 41" x 41" and 5.5" tall, while each plate measures 28.5" x 18" x 5.5". The base is intended for cantilever and offset umbrellas where a bulky ground anchor is either impractical or undesired; confirm pole adapter size and umbrella pole dimensions before purchase.
Q: How much weight does the Tangkula base hold when filled?
A: When all four plates are filled with wet sand the base can weigh up to about 350 pounds.
Q: Can I fill the plates with water instead of sand?
A: Yes, water can be used for temporary ballast, but wet sand provides far greater stability in wind.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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