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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Sxmprail 78160 spa neck pillow is a durable EVA foam headrest designed to replace worn cushions on 2018–current Hot Spring Limelight series spas, restoring comfort and a factory-fresh look.
If your LimeLight spa’s original headrest is cracked, softened, or peeling, this Sxmprail 78160 replacement provides a like-for-like fit for Beam BMI & BMII, Flair, Flash, Prism, and Pulse models. Built from high-density EVA foam, the cushion resists water, UV exposure, and routine spa chemicals better than ordinary foams. It measures 10.5" long by 6.25" wide and mounts using the notched flat back designed to clip into the Limelight headrest slots, making installation quick and tool-free.
Yes — the 78160 was engineered for the 2018 through current Limelight lineup. It mirrors the factory dimensions and mounting notches so it seats securely in the original headrest aperture. Always double-check your spa model and the headrest opening before ordering.
The pillow uses high-density EVA foam with a 45D hardness that balances support and cushioning for neck contact points. Rounded corners and subtle contours cradle the head while resisting deformation over repeated use. Its composition better tolerates water and sunlight than softer, low-quality foams.
Because spa chemicals and prolonged sun exposure accelerate wear, maintaining balanced water chemistry and covering the spa when not in use will extend the pillow’s lifespan. Clean gently with mild soap and a soft cloth; avoid abrasive cleaners or prolonged direct sunlight. Replace the pillow if you notice significant brittle cracking, peeling, or loss of shape.
Sxmprail backs the 78160 pillow with a five-year free replacement commitment. If the pillow fails under normal spa conditions within that period, you can request a replacement by contacting Sxmprail support. Typical response time for inquiries is within 12 hours.
Who is this for: The Sxmprail 78160 spa neck pillow is ideal for Hot Spring LimeLight spa owners whose factory headrest shows signs of wear, or for anyone seeking a tougher, longer-lasting aftermarket cushion. It suits users who want a straightforward, drop-in replacement that restores comfort and appearance without modifying the spa shell. If you value durability and a match to original fit and finish, this pillow is a practical upgrade for routine hot tub maintenance.
Q: Does the 78160 fit all Limelight spa years?
A: It fits Hot Spring Limelight models from 2018 to current, including Beam, Flair, Flash, Prism, and Pulse.
Q: What causes premature pillow wear?
A: Excessive chemicals, prolonged sun exposure, and unbalanced water chemistry accelerate deterioration.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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