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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Surprizo Double Shepherds Hooks is a heavy-duty, rustproof adjustable pole with two hanging arms and a five-prong ground base designed to securely hold feeders, planters, lanterns, and garden décor outdoors.
If you want more hanging capacity without sacrificing stability, this dual-hook garden pole delivers—offering two hanging points, three height options (72", 86", 102"), and a reinforced 5-prong stake for firm anchoring in soil or lawn. Built from coated metal to resist corrosion, the unit supports up to 18 lbs and assembles without tools, so it’s ready for seasonal use, weddings, backyard bird feeding, or year-round display of plants and ornaments.
The twin arms give you twice the hanging space while keeping items separated so birds, plants, and décor don’t crowd each other. That spacing helps feeders and planters hang freely for better airflow and visibility, and it creates a balanced look for patios and garden beds.
Yes—the upgraded five-prong base provides greater surface contact and resistance to tipping than common 2- or 3-prong stakes. Each prong spreads load across a wider area below grade, so the pole resists leaning or loosening even in softer soil or when holding heavier hung items.
The pole breaks down into sections that let you select 72", 86", or 102" overall heights to suit different plants, feeder types, and viewing angles. Constructed from metal with a rust-resistant coating, it’s engineered for outdoor exposure—rain, sun, and season changes—so it stays functional without frequent replacement.
Assembly is tool-free: insert the tapered bottom into the ground and join the pole sections and hooks by hand. The simple stake-and-socket design also disassembles quickly, making it convenient to store during harsh weather or for event setup and takedown.
Who is this for: Gardeners, homeowners, and event planners who want a sturdy, low-maintenance way to hang multiple feeders, plants, or decorations outdoors. Choose Surprizo’s double shepherds hooks if you need reliable stability in soft ground, flexible height options, and a rust-resistant finish for year-round use without complicated installation.
Q: Can the Surprizo pole handle heavy hanging planters?
A: Yes. When assembled correctly the pole supports up to 18 lbs, suitable for most medium-sized planters and heavy feeders.
Q: Do I need tools to install the shepherds hooks?
A: No tools are required—simply stake the tapered end into soil or grass and hand-join the sections and hooks.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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