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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The Supstable Electric Pole Saw is a 2-in-1 cordless chainsaw and telescoping pole trimmer that reaches up to 16 feet for safe overhead branch cutting.
This lightweight electric pole saw combines a detachable mini chainsaw and an extendable pole so you can prune, trim, and clear branches from the ground without ladders. Built with two 4000mAh batteries, an automatic oiling system, tool-free chain tensioning, and a brushless motor, the kit aims to deliver long runtime, easy maintenance, and consistent cutting power for home and small-farm users.
The dual-mode system converts from a handheld 6" or 8" mini chainsaw to a pole-mounted saw in seconds, letting you switch tools for different tasks without carrying multiple machines. It saves storage space and reduces tool costs while keeping cutting power consistent across both modes.
Two 4000mAh batteries are supplied so you can extend continuous use and swap packs when one discharges, which is useful for long yard jobs or storm cleanup. Expect up to around 100 minutes of combined runtime depending on cutting conditions and battery age.
Supstable designed tool-free chain tensioning and an automatic oiling system to minimize downtime and routine hassle. These features reduce the need for specialty tools and make on-the-spot adjustments or lubrication straightforward.
The brushless motor and included 8" guide bar allow cuts on thicker limbs while the cutting head rotates up to 180° to reach awkward positions. This combination helps you make controlled cuts overhead, sideways, or at an angle without dangerous repositioning.
Who is this for: The Supstable pole saw kit fits homeowners, small-acreage owners, arborist hobbyists, and groundskeepers who want a single cordless tool that handles trimming, pruning, and light firewood work safely from the ground. If you need reach without ladders, straightforward maintenance, and the flexibility of a handheld chainsaw plus a pole trimmer, this kit is built for those tasks and includes accessories to get started immediately.
Q: Does the kit include batteries and protective gear?
A: Yes. The kit includes two 4.0Ah batteries, charger, protective gloves, and safety goggles.
Q: Can the head angle be adjusted while cutting overhead?
A: Yes. The cutting head rotates 0°–180°, letting you reposition for safer overhead or angled cuts.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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