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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Designed to tackle both close-up shaping and high-reach limb removal, this kit merges a compact chain saw head with a precise pruning shear attachment and an adjustable pole that reaches up to 16 feet. It relies on a high-efficiency 600W brushless motor, an automatic chain oiler, and replaceable batteries to deliver consistent cutting performance without the hazards of ladders or trailing extension cords.
The telescoping pole extends so you can remain grounded while accessing high limbs, reducing the need to climb. A stable grip and a balanced head design improve control when cutting overhead, and the automatic oiler keeps the chain running smoothly for repeated use.
This system covers a wide range of pruning jobs: the 6" chain saw slices through medium-thick limbs, while the electric pruning shears perform neat snips for shaping and fruit-tree maintenance. Swap heads quickly to switch from heavy cutting to precise trimming without changing tools.
The kit uses two 21V 4000mAh rechargeable batteries that deliver extended run times for larger jobs and fast recharge cycles to minimize downtime. A 600W brushless motor improves cutting efficiency, reduces heat, and extends component life compared with brushed motors.
Practical onboard systems make upkeep straightforward: an automatic chain oiling mechanism keeps lubrication consistent during use, and hardened SK5 steel blades hold a sharp edge on the pruning shears. Regularly topping the oil reservoir and checking chain tension are simple steps to preserve cutting quality.
Who this is for: gardeners, homeowners, and small-scale landscapers who want a single cordless system to manage both fine pruning and taller limb removal will find this Supstable kit useful. It’s aimed at people who prefer working safely from the ground, need dependable battery power for medium-size yards, and appreciate low-maintenance features like auto-oiling and a durable motor.
Q: How far can the Supstable pole extend for trimming?
A: The telescopic pole supports a maximum working reach of up to 16 feet, allowing ground-level trimming of tall branches.
Q: What sizes of branches can the chainsaw and shears cut?
A: The 6" chainsaw handles limbs up to roughly 6 inches, while the pruning shears cleanly cut branches up to 1.2 inches.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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