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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The 9-foot canopy provides a broad coverage area that suits most 30–36" dining or bistro tables, shading seating and tabletop surfaces effectively. The canopy diameter and overall height were selected to reduce glare and create comfortable shaded zones for outdoor meals or breaks.
Yes — the umbrella uses a crank to open and close the canopy smoothly and a push-button tilt to change the angle quickly. The fabric ties let you secure the canopy when closed, and the vent helps reduce wind pressure when the umbrella is up.
The canopy is made from 100% polyester fabric that holds color and stands up to routine outdoor use, while steel ribs add rigidity to the canopy structure. The straight pole uses powder-coated aluminum to resist rust and provide stable support without excessive weight.
A separate umbrella base is required to keep the pole stable; the base is not included with the umbrella. Choose a compatible base that fits a 1.5" diameter pole and provides enough weight for your location and typical wind conditions.
Q: What size base does this umbrella need?
A: Use a base that fits a 1.5" diameter pole and offers enough weight for your wind conditions.
Q: Can I tilt the canopy while it’s open?
A: Yes. The push-button tilt lets you adjust the canopy angle while the umbrella is open.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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