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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Starmist AQUALOON pool filter balls are a lightweight, reusable replacement for sand filter media that capture fine particles down to about 3 microns while improving water clarity and odor control.
These AQUALOON filter balls are engineered as an easy-to-handle alternative to traditional filter sand for backyard pools, spas, hot tubs, and aquariums. Constructed from silver-infused fibers and enhanced with activated carbon, the balls combine mechanical filtration and adsorption to trap dirt, hair, and organic matter while reducing unwanted smells. The set is washable, reusable, and compatible with most sand filter pumps, making routine maintenance faster and less awkward than lugging heavy sand bags.
The AQUALOON media is made to catch very small debris—down to approximately 3 microns—so your pool or spa water looks clearer between chemical treatments. Combined mechanical trapping and adsorption remove suspended particles and some dissolved organics that often cloud water.
Yes — the balls are designed to be a universal, drop-in replacement for sand in most residential sand filter pumps. You fill the filter tank with the balls instead of sand, following your filter manufacturer's instructions about bed depth and backwash timing.
Maintenance is simple: remove the balls during scheduled service, rinse them with a hose, and let them dry before returning them to the tank. For deeper cleaning you can soak briefly in a mild, pool-safe solution, then rinse thoroughly; the silver and carbon components remain effective through multiple wash cycles.
Who this is for: Starmist AQUALOON filter balls suit homeowners and pool care pros who want a lighter, less messy filter media option that still delivers fine filtration. They are ideal for above-ground and in-ground pools, hot tubs, and large aquariums where frequent handling of heavy sand is inconvenient. Choose this set if you want easier installation, repeatable washing, and added odor control from activated carbon without changing your existing filtration hardware.
Q: How long do AQUALOON filter balls last?
A: Lifespan varies with use; expect many months to a few seasons. Replace when fibers visibly degrade or filtration efficiency drops.
Q: Can these filter balls be mixed with sand?
A: It's best to use them alone. Mixing can reduce performance; follow your filter maker's guidance before combining media.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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