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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
SplashWiz ProTeam Spa pH Increaser is a fast-acting pH Up powder that raises and stabilizes hot tub pH so you can safely use your spa right after treatment.
Keeping hot tub water balanced is essential for comfort, equipment life and sanitizer performance. ProTeam Spa pH Increaser was formulated for spas and hot tubs to quickly correct acidic water and bring pH into the recommended 7.2–7.8 range. Each purchase includes a downloadable SplashWiz Hot Tub Chemicals Care Guide e-book to simplify routine maintenance and troubleshooting.
ProTeam is designed to dissolve and raise pH rapidly so the spa can be used shortly after dosing. Wait times depend on circulation and starting pH, but typical pools and spas reach target range within one to two circulation cycles. Always retest before re-entering.
Maintaining pH within the recommended window reduces acidic conditions that accelerate corrosion of metal fittings, heaters and plumbing. Using ProTeam regularly as part of a balanced water program helps protect equipment and extends component life. Pair pH control with total alkalinity management for best results.
Yes — ProTeam Spa pH Increaser is compatible with chlorine, bromine and salt systems when used as directed. It won’t interfere with sanitizers when pH is adjusted properly. Always avoid adding dry chemicals directly onto surfaces or into the skimmer; broadcast slowly into circulation and allow full mixing.
Each order includes a QR code card to download the SplashWiz Hot Tub Chemicals Care Guide e-book. That concise guide walks through testing, dosing sequences, and simple troubleshooting to reduce guesswork and extend your spa’s lifespan. The e-book is ideal for new owners and seasoned hobbyists alike.
Who is this for? SplashWiz ProTeam Spa pH Increaser is aimed at hot tub owners who want a reliable, fast-acting pH adjuster that’s simple to use and compatible with all sanitation systems. It’s especially useful for weekend owners, rental operators and anyone who prefers predictable water balance with a concise digital care guide. If you test regularly and want to avoid equipment problems and irritation from low pH, this product fits into a straightforward maintenance routine.
Q: How much product do I add to raise my hot tub pH?
A: Dose depends on spa volume and current pH; test first and add small increments, then retest after 15–30 minutes of circulation.
Q: Can I use this with bromine or salt systems?
A: Yes. ProTeam is compatible with chlorine, bromine, and salt systems when used according to label directions.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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