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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Keep hot tub and spa water clear and safe with a single, easy-to-use product: SpaGuard Chlorinating Concentrate delivers stabilized chlorine in a granular form that dissolves quickly when added directly to running spa water. Designed for both regular sanitizing doses and periodic super-chlorination, this formula simplifies water care without the need to pre-dissolve or juggle multiple chemicals.
These granules are engineered to dissolve promptly in circulating spa water so sanitizing action begins soon after application. Because it is a stabilized sodium dichloro compound with near-neutral pH, it integrates into balanced water without a long wait.
Dosing is straightforward and scalable by spa volume. Small, regular doses maintain a 3–5 ppm free chlorine residual; higher “super-chlorination” doses are recommended for heavy use or when odor and contamination concerns arise.
Yes — SpaGuard’s concentrate is formulated to serve as both the routine sanitizer and the oxidizing shock, reducing the number of separate items you store. It’s intended for flexible use: lower doses for everyday sanitation and higher doses when oxidative action is needed.
Accurate measuring and regular testing keep water safe and comfortable. Use proper measuring spoons or cups, add product while the pump runs to ensure dispersion, and test free chlorine levels often until you establish a predictable schedule for your spa usage pattern.
Who this is for: SpaGuard Chlorinating Concentrate is ideal for hot tub and spa owners who want a single, dependable granular chlorine product that acts quickly and can be used both day-to-day and for shock treatments. It suits households that prefer simplified chemical routines, owners of frequently used spas who may need nightly shocks, and anyone who values a compact, fast-dissolving sanitizer that integrates easily into established testing and maintenance habits.
Q: Can I add this chlorinating concentrate directly to my spa?
A: Yes — add it directly to circulating spa water; no pre-dissolving is required.
Q: What chlorine level should I maintain after dosing?
A: Maintain a free chlorine residual of 3–5 ppm for routine sanitation.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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