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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
SpaGuard Spa Chlorinating Concentrate is a fast-dissolving, granular chlorine sanitizer and shock designed for routine disinfection and periodic oxidation of hot tub water.
These concentrated granules come in a 5 lb single pack and are formulated to dissolve quickly when added to moving spa water, giving owners a straightforward way to maintain clear, sanitized water. The product is pH-neutral so it won’t disturb a balanced water profile when used as directed. Use regular doses to keep bacteria and contaminants under control, and larger "shock" doses to oxidize organic load after heavy use or when water appears dull.
Add the granules directly to the spa while the pump and jets are running so the product dissolves and disperses evenly. Avoid adding the powder to a single spot near bathers; circulate for several minutes after dosing to ensure full distribution. Always follow the dosing directions on the label for your spa volume.
This formula is a granular, concentrated chlorine designed specifically for spas, combining quick dissolution with reliable sanitizing action. It functions both as a daily sanitizer in routine amounts and as an oxidizer in higher shock doses, reducing the need for separate products. The pH-neutral composition helps minimize disruption of your balanced water chemistry.
Use a maintenance dose regularly—typically after each spa use or on a schedule recommended by your spa’s care routine—to maintain sanitizer levels. Apply shock doses after multiple users, heavy soiling, or if the water loses clarity. Regular testing of free chlorine and pH will tell you when to top up or shock.
Who is this for? SpaGuard Spa Chlorinating Concentrate is intended for hot tub and spa owners who want a straightforward, concentrated chlorine solution that dissolves quickly and serves double duty as both sanitizer and oxidizer. It’s a practical choice for people who prefer a single, easy-to-apply product to maintain clean, clear water, and for service professionals managing multiple spas who value consistent, pH-neutral performance without extra balancing steps.
Q: Can I add the granules directly to my spa while people are in it?
A: No — add the granules while the pump is running with no bathers in the spa, then wait the recommended time before re-entering.
Q: Will this product change my spa's pH?
A: No — the formula is pH-neutral, so when used per directions it should not significantly affect your balanced spa water.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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