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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
Keeping calcium hardness in the correct range helps preserve pool finishes and equipment. This concentrated granular formula dissolves in water and is applied around the pool while the circulation system runs. Test your pool’s calcium hardness with a reliable kit first, then follow the product dosing chart and mixing steps for even distribution and safe results.
Measure your pool’s current calcium hardness, determine the pounds needed from the included chart, then pre-dissolve the product in a plastic bucket of pool water. Pour the solution slowly around the pool perimeter while the pump is running to ensure even circulation and prevent local high concentrations.
Follow the package chart for accurate dosing based on pool volume and current hardness. For a 10,000 gallon pool, do not add more than 10 pounds within any 2-hour period to avoid sudden spikes; allow the water to circulate and mix before additional treatments.
Target calcium hardness varies by surface. Vinyl pools generally need slightly lower levels than plaster or exposed-aggregate surfaces; follow these ranges to protect surfaces from etching or scaling and to maintain balanced water chemistry.
Maintaining recommended calcium hardness reduces the risk of surface damage and helps water remain chemically balanced, protecting heaters, pumps, and finishes. This product quickly raises hardness so you can correct low-calcium conditions and then fine-tune with routine testing.
Who is this for: Pool owners and maintenance professionals who need a reliable, concentrated calcium chloride product to correct low hardness in residential or commercial pools. It’s suitable for all common pool finishes when used according to directions and after confirming current hardness with a test kit. Always follow label instructions, wear appropriate PPE when handling granular chemicals, and add the pre-dissolved solution gradually while the pool is circulating.
Q: How much will one 8-ounce dose raise hardness?
A: Approximately 10 ppm of calcium hardness per 5,000 gallons, approximate; test after dosing.
Q: Can I add the powder directly to the pool?
A: No — dissolve in a plastic bucket of pool water and pour slowly around the pool while circulating.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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