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Free UK delivery on every order. Packed within 1 business day; typically delivered in 2–4 business days (3–6 for Highlands, islands and NI). Every parcel is tracked.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free 30-day returns. Email us for a prepaid label — refunds land within 3–5 business days of the return arriving. Your statutory rights always apply on top.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Real people, real answers — email gardenluxe.co.uk@gmail.com with your order number or product question and we will reply within one business day.
The heater delivers steady, low-voltage warmth directly inside the waterer, stopping ice formation before it starts. Because it is designed to be fully immersed, the heating element transfers heat efficiently to the surrounding water and container walls.
Safety and longevity are central to the design: the heating cord combines PTFE and fiberglass cores enclosed in a stainless-steel sheath to resist pecking and water damage. Low voltage operation helps keep power use modest while lowering risk during everyday poultry use.
Installation is straightforward: no tools are required — plug in the power cord and place the heating portion into the waterer. The supply cord and heating section are separate lengths to provide flexibility for common backyard setups.
The Shaledig cord is intended for small- to medium-sized drinkers used by backyard chickens, ducks, rabbits and other small animals. It pairs well with metal and plastic waterers where the heating length can be fully immersed for consistent thawing.
Q: Can the Shaledig cord be fully submerged in water?
A: Yes. The heating cord is designed to be fully immersible and safe for use inside waterers.
Q: What size waterers will this heated cord work with?
A: It fits most poultry and small-animal drinkers up to about 3 gallons when the heating length is immersed.
Free UK delivery on every order — packed within 1 business day, arriving in 2–4 business days.
Free 30-day returns — email us for a prepaid label; refunds land within 3–5 business days of the return arriving.
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